Service Options
For more than 50 years, customer satisfaction has been a priority for us here at Streamlight. With this in mind, here are service options for your Streamlight product:
- For Factory Service please complete our on-line Service Request
- You may have an Authorized Service Center in your area. Many of them offer walk-in service.
- To check on the status of all on-line service requests CLICK HERE and login.
- For general service inquiries, please use our secure Contact Form by CLICKING HERE then select "Service Order Status" for your contact reason.
Streamlight® Limited Lifetime Warranty
Streamlight warrants its products to be free of defects for a lifetime of use except for batteries and bulbs, abuse and normal wear*. We will repair, replace or refund the purchase price of this product should we determine it to be defective. This limited lifetime warranty also excludes rechargeable batteries, chargers, switches and electronics which have a 2 year warranty with proof of purchase.
THIS IS THE ONLY WARRANTY, EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES ARE EXPRESSLY DISCLAIMED EXCEPT WHERE SUCH LIMITATION IS PROHIBITED BY LAW.
You may have other specific legal rights which vary by jurisdiction.
Your particular Streamlight product may have a different warranty that was in place at the time of purchase. Please provide proof-of-purchase when processing a warranty claim. If you have further questions or would like to process a warranty claim, please review Streamlight's FAQ section for locations and information about Streamlight's service center near you, including factory information.
If you have any questions on the warranty of your Streamlight product or service, please contact us directly at 800-523-7488 / 610-631-0600.
*Sidewinder and Sidewinder Compact Series, and KeyMate USB not included in limited lifetime warranty.
